Resources and insights

Creating the ultimate post-purchase experience with Hive

Your post purchase experience helps you drive customer retention, loyalty and advocacy. Learn how to take your post purchase experience to the next leaven this article.

Belen Robleto

Content writer at Hive

What is HACCP in logistics? How does it ensure safe e-commerce delivery?

HACCP is a key certification in the food commerce industry. Learn what HACCP is in logistics and how it affects your e-commerce delivery.

Belen Robleto

Content writer at Hive

6 key fulfillment metrics and how to use them for D2C success

Analyzing your fulfillment metrics can help you optimize and scale your brand across all areas. In this blog we will take a look at six key metrics to track for e-commerce success.

Nicola Stebbing

Content writer at Hive

Boost your customer acquisition with cross-promotions – Hive introduces: The Hive Club

Learn how to reach a broader audience with your packaging using the Hive Club’s cross-promotional flyers.

Belen Robleto

Content writer at Hive

COGS: Cost of goods sold for e-commerce

What is COGS? COGS stands for cost of goods sold. It is used to work out how much it costs to produce or acquire the products you sell.

Nicola Stebbing

Content writer at Hive

5 ways to increase customer retention through unboxing

The unboxing experience can greatly affect your customers; from increasing customer engagement and retention to turning customers into advocates of your brand. Find out how below.

Belen Robleto

Content writer at Hive

5 steps to expand to the EU: a quick guide for US brands

In an increasingly interconnected world, expanding overseas has become a tempting option for many US D2C e-commerce brands. We've compiled the steps you need to take from research to execution in this quick guide.

Nicola Stebbing

Content writer at Hive

Customer reviews: strategies to boost your business

Customer reviews can be affect a brand's reputation and customer's future decisions, specially in e-commerce. For this reason, brands need to use positive and negative customer reviews to their advantage. Find out how in this blog post.

Belen Robleto

Content writer at Hive

Why US brands should fulfill from the EU rather than the UK

For US brands expanding to Europe, it can be tempting to initially fulfill from the UK and send to Europe from there. But working with an EU-based fulfillment partner can make this process simpler and more cost-effective. Find out how.

Nicola Stebbing

Content writer at Hive

Why US brands should expand to the EU: 3 benefits of working with an EU fulfiller

Find out why US-based brands should consider the EU as their next expansion step. Plus get tips on moving your operations across the pond and working with an EU fulfillment partner.

Nicola Stebbing

Content writer at Hive

What is kitting: 7 ways kitting can benefit your business

Discover how kitting works in logistics and how it can benefit your e-commerce business.

Nicola Stebbing

Content writer at Hive

What is an EORI number? A step-by-step guide

Looking to import and export goods? You might need an Economic Operators Registration and Identification (EORI) number.

Nicola Stebbing

Content writer at Hive

Designing a tech product for customer centricity: interview with product designer Aditi

Get to know product designer Aditi and the design process in the Hive product team

Emily Coppens

Associate Product Manager

17 trends that will transform e-commerce in 2023

These e-commerce trends are the ones to watch in 2023 if you want to stay competitive. From UGC marketing to strengthening your supply chain, these trends will transform e-commerce this year.

Nicola Stebbing

Content writer at Hive

What is a WMS and how does it impact your business?

A WMS gives you a complete view of your warehouse, so you know what's coming in and what's going out. Here's why that matters.

Nicola Stebbing

Content writer at Hive

CEO Oskar on Hive’s growth, developments, and his plans for 2023

A year after raising a successful Series A, we sat down with Oskar Ziegler to discuss Hive's developments over the last 12 months

Nicola Stebbing

Content writer at Hive

3PL vs 4PL: what is the difference?

3PL, 4PL, what do these terms mean? At first glance, they can seem like competing functions, but each type of company is suited to specific business needs. Find out more below.

Nicola Stebbing

Content writer at Hive

Co-founder and CTO Leo on hiring remotely, company culture, and managing a hybrid tech team

Hiring and working remotely has become increasingly popular in the last couple of years. At Hive, one of the teams with the most distributed people is the tech team. Co-founder and CTO Leo von Kleist talks about his experience working with a remote team.

Emily Coppens

Associate Product Manager

Deliver with Liefergrün to give your customers zero emission delivery

57% of customers expect companies to be taking responsibility for sustainability. Find out how to further inspire your customers with sustainable delivery.

Celine Becherer

Marketing manager at Liefergrün

15 ways to increase LTV and drive customer retention through add-on rules

Add-on rules are a great way to engage your customers through free gifts, discounts, and more. Find out more below.

Nicola Stebbing

Content writer at Hive

Singles' Day 2022: Prepping your e-commerce brand for Singles' Day success

Singles' Day is the biggest shopping day in the world but little known outside of Asia. Find out here all about the holiday and how to prepare your e-commerce company for it.

Nicola Stebbing

Content writer at Hive

How Hive develops the best tech for physical processes – an interview with Product Manager Friedrich

Get to know Friedrich, a product manager at Hive working on our Warehouse Management System (WMS)

Emily Coppens

Associate Product Manager

Hive expansion update – we are live in Spain!

We are up and running in Madrid just in time for Q4. This milestone helps us give the brands we work with the best coverage across Europe.

Nicola Stebbing

Content writer at Hive

How to level up your returns management with the Hive Customer App this Black Friday

Stressing about Black Friday returns already? No worries. The Hive Customer App makes returns a breeze.

Nicola Stebbing

Content writer at Hive

Save hours of CS time every week with Hive’s Customer App

Do you want to give your customers the ability to track their orders quickly and easily? With Hive, you can!

Marco Meneghetti

Content writer at Hive

Why using Hive’s Domestic Mix can save you up to 36% on delivery costs

Hive's Domestic Mix combines the best services from multiple carriers, tailored to your business. Find out how it works here.

Nicola Stebbing

Content writer at Hive

Eco-Friendly and Sustainable Packaging Guide for E-commerce

Using eco-friendly packaging helps to protect the environment. Learn how to use eco-friendly and sustainable packaging to grow your e-commerce business.

Nicola Stebbing

Content writer at Hive

Shopify vs. Shopify Plus: which is better for your business?

What is the difference between Shopify and Shopify Plus and which one works best for your business? Find out everything you need to know in this comprehensive guide.

Nicola Stebbing

Content writer at Hive

Spedizioni internazionali: cosa sono e come funzionano

Cos’è una spedizione internazionale? Scopri tutto quello che c’è da sapere per spedire le tue merci in tutto il mondo.

Marco Meneghetti

Content writer at Hive

Your complete guide to dropshipping

Find out what dropshipping is, how to start dropshipping, and how to find the right supplier.

Nicola Stebbing

Content writer at Hive

The best online marketplaces in Germany

Find out how to sell on online marketplaces in Germany and which of the top five platforms is best for your business.

Nicola Stebbing

Content writer at Hive

How to best manage your e-commerce packaging with Hive

Discover how Hive can help you along every step of your packaging journey

Marco Meneghetti

Content writer at Hive

The ultimate guide to e-commerce marketplaces in Europe

Find out which online marketplaces are the most popular across Europe, how much it costs to sell on them, and the pros and cons of selling using an online marketplace.

Nicola Stebbing

Content writer at Hive

Le 10 migliori compagnie di spedizione per il tuo e-commerce

Scopri con noi quali sono le maggiori aziende di spedizioni in Italia e nel mondo e scegli subito quella che fa al caso tuo.

Marco Meneghetti

Content writer at Hive

Online marketplaces: Expanding your brand’s reach in France

Online marketplaces are a powerful tool for growing your online business. This guide will help you discover the most popular online marketplaces in France.

Nicola Stebbing

Content writer at Hive

5 reasons why logistics prices are increasing and 3 top tips for e-commerce brands

Logistics costs are going up across the entire supply chain. Find out why and our top tips for how to continue to grow during financially challenging times.

Nicola Stebbing

Content writer at Hive

Come tracciare un pacco: tutto quello che devi sapere sul tracking per e-commerce

Leggi la nostra guida e scopri come funziona il tracciamento di un pacco o di una spedizione.

Marco Meneghetti

Content writer at Hive

Come gestire l'inventario su più mercati con Hive

Leggi la nostra guida e scopri come gestire le tue scorte dividendole tra più centri logistici.

Marco Meneghetti

Content writer at Hive

Apéro en carton: Pourquoi organiser un évènement pour développer votre Business?

L’objectif de l’apéro en carton c’est également de créer un point de rencontre de l’écosystème DNVB où l’on peut retrouver des marques comme des partenaires. On souhaite créer un évènement récurrent où l’on peut rencontrer de nouveaux prospects et créer directement un lien plus humain et authentique avec eux.

Victoria Douineau

Business Development Intern at Hive

Warehousing in logistics: what is it and how does it work?

Learn about what warehousing is and how logistics warehousing can help your e-commerce business grow.

Nicola Stebbing

Content writer at Hive

The advantages of flat rate shipping for e-commerce

What is flat rate shipping? Find out the advantages of flat rate shipping, and the difference between flat rate and standard shipping.

Nicola Stebbing

Content writer at Hive

Tips for last mile delivery and logistics

What is last mile delivery? How does it work? Click to find out tips for last mile delivery & logistics challenges and optimizations.

Nicola Stebbing

Content writer at Hive

Amazon FBA vs. FBM: what is the difference?

Learn the what Amazon FBA and FBM means and the key differences between the two. Find out if FBA or FBM is the right option for your business.

Marco Meneghetti

Content writer at Hive

E-commerce packaging - a comprehensive guide

What do you need to take into consideration when thinking about packaging for e-commerce? Read about different packaging types and materials to optimize your packaging strategy.

Nicola Stebbing

Content writer at Hive

Ecommerce Fulfillment Guide To Grow Your Business

Learn everything you need to know about ecommerce fulfillment services from order generation to delivery.

Nicola Stebbing

Content writer at Hive

What is pick and pack? The basics of order fulfillment

What does picking and packing really mean and what does it involve? Find out different pick and pack methods and best practices here.

Nicola Stebbing

Content writer at Hive

SKU meaning: What does SKU stand for and how can SKUs impact your logistics?

SKUs (Stock Keeping Unit) are a vital part of any e-commerce logistics. Find out here what they are, best practices for generating them, and more.

Nicola Stebbing

Content writer at Hive

What is 3PL fulfillment for e-commerce brands?

3PL stands for Third Party Logistics. A 3PL company provides outsourced logistics and can take over processes from pick and pack, delivery, freight, and more.

Nicola Stebbing

Content writer at Hive

The complete guide to freight shipping

Many e-commerce businesses rely on freight shipping for their operations. But what is it and how does it work? Check our Freight Shipping Guide to learn more.

Nicola Stebbing

Content writer at Hive

What is supply chain and how does it work? A quick guide

Find out everything you need to know about supply chain: what is it and how does it work? What are the different supply chain models? Discover all here.

Nicola Stebbing

Content writer at Hive

Guide to logistics: what does it mean and how does it work?

Find out what logistics is all about. Why is it important? What does a 3PL partner do? Discover more here.

Nicola Stebbing

Content writer at Hive

A quick guide to customs forms: CN22, CN23, and other important documents

Find out which customs declaration you need for your shipment, and how to fill in the CN22 and CN23 forms.

Nicola Stebbing

Content writer at Hive

5 ways custom packaging can help scale your beauty brand

In the beauty industry, creating a memorable unboxing experience is crucial. Custom packaging is a great way to communicate your brand positioning and values to your customer. Hive can be your holistic packaging partner. Find out more here.

Nicola Stebbing

Content writer at Hive

How US brands can capitalize on 23% growth in the European e-commerce market

Germany is proving to be a key logistics hub for direct-to-consumer (D2C) brands worldwide due to its ideal location. Working with the right fulfillment partner in Europe helps US brands scale faster, but that is not all.

Nicola Stebbing

Content writer at Hive

Inventory management for vitamin and supplements brands

With food supplements, buying habits can be different. There is a high rate of re-purchase, sometimes even every month or on a subscription service. This means that managing your inventory is a top priority – to make sure that your products are always there when your community needs them. Find out how Hive can help.

Nicola Stebbing

Content writer at Hive

Save up to 19 hours per month using a 3PL partner for freight forwarding for your D2C brand

By organizing freight through the right Third Party Logistics Partner (3PL) you could be saving up to 19 hours per month of research and negotiation time, and guarantee you are getting the best deal possible, tailored to your brand.

Nicola Stebbing

Content writer at Hive

How to internationalize your beauty brand’s operations

Taking your beauty brand international is a great way to grow, but can be complicated. Working with a 3PL with experience in cosmetics fulfillment can help you tackle these difficult topics and have a smooth entry into a new market. Find out how Hive can help.

Nicola Stebbing

Content writer at Hive

How to tackle the challenges of storing and fulfilling natural cosmetics

Storing natural and organic beauty products can be a challenge. The right 3PL can help.

Nicola Stebbing

Content writer at Hive